Whilst face to face counselling is currently the most popular and conventional medium of treatment, there are a huge number of factors that may mean receiving counselling by way of another communication channel could be a more appropriate option for you.Online, email and telephone counselling offer individuals the same level of support and confidentiality as that of meeting face to face with a qualified counsellor or psychotherapist, but in addition can also offer suitable solutions to some of the difficulties associated with receiving treatment in a traditional therapeutic setting: Whilst the idea of telephone and online counselling have been around for some years, recent progressions in Internet and mobile phone technology have now resulted in a growing movement towards that of online and telephone counselling services.Whilst up until relatively recently both the Internet and mobile phones used to be luxuries to a few, they are now fundamental components of everyday life for millions.

Simply explained, online counselling is any form of counselling that is conducted over the internet.

This could be via an exchange of a series of emails, or it could be over an instant chat messenger that allows the counsellor to talk to their client in real time.

Whatever mode of Internet communication is used, online counselling is an ideal way for many individuals to seek confidential and professional support if for whatever reason; they cannot undergo treatment in a traditional face to face setting.

Email counselling is a form of online counselling that allows a client to work with a qualified online counsellor or psychotherapist via an email exchange.

With so many people now online on a daily basis, either for leisure or work - Internet counselling and telephone counselling are ideal alternative solutions to many of the obstacles that some individuals face when attempting to seek face to face counselling, and ultimately, they are methods which can be used to reach people who wouldn't get help any other way.

Though there are a number of experts who believe that the validity and efficacy of online and telephone counselling is not as strong as that of counselling in a traditional setting, there is mounting evidence to suggest that the outcome of these methods is at least equal to that of face to face counselling. There is also a growing body of supporting evidence suggesting that the effects of telephone counselling parallel those of face to face methods.A 2002 study published in the Journal of Counselling and Psychology revealed that counselling clients rate their relationship with their therapist very similarly to in-person clients.In addition, telephone counselling has also been recognised an effective treatment for depression.The process involves the client typing out their problems and concerns in an email, and the counsellor taking the time to read the email before replying with a considered therapeutic response.Writing down whatever it is that may be clouding our minds can be an extremely effective way of processing negative emotions.Putting pen to paper, or in this case, hand to keyboard - is an ideal way for individuals who do not feel comfortable speaking about their problems to express themselves.